About Us
Our Story
Ultimate Coffee’s mission: “Our Ultimate goal is to provide the best products and services to our valued customers.”
Ultimate Coffee Company Limited has been engaging in the Coffee Business since it was established by co-founders Simon Tsui and Catherine Chen in 2006. Our CEO & founder, Simon Tsui has been taking part in the coffee business for over 20 years, long before the Ultimate Coffee Company was established. Over those years, our founder learned much about the industry, including experience in the coffee roasting industry and the sourcing of green coffee beans. These experiences and extensive knowledge of the coffee industry are what eventually led to the founding of the Ultimate Coffee company.
Our co-founder Catherine Chen is dedicated to finding and sourcing the highest quality products from all over the world. She is the director of the company and is currently focusing on promoting and launching a new generation of Ultimate Coffee products.
Since our company’s inception, we have been striving to provide the most premium coffee experience to our customers. We supply the finest roasted coffee beans to a range of markets, including hotels, cafes, restaurants, offices, etc. In order to provide this comprehensive service, we are also the official distributors of the world renowned coffee machines - “WMF” and “La Marzocco” and "Modbar".
As the official distributor of two top-tier coffee machine brands, we provide vital services including:
- For Fully automatic coffee machines from WMF: We have established extensive technical support teams in Hong Kong and Macau which provide efficient and professional maintenance services to our customers.
- For Semi-automatic coffee machines from La Marzocco: We provide professional barista training to our clients which will help them learn how to master their world class coffee machines.
- We are also the exclusive distributor for the Italian historical & prestigious brand - Caffe Vergnano 1882 and the French brand - Dammann Frères.
We attribute our success to our supportive marketing, sales, logistic & technical teams as much as customers' satisfaction.
Also, we hope you enjoy our products and services where you live and work as much as we enjoy offering them to you!
TECHNICAL MAINTENANCE
Our service teams offer a wide range of services, technical know-how, and effective troubleshooting skills, providing you with a pleasant and hassle-free coffee experience. Technical maintenance services include: - On-site Consultation, Installation and Repair Service - Regular Maintenance Service - Preventative Maintenance Service - Coffee Calibration Service - Coffee Machine Refurbishing Service - Emergency Service (out of office hours) - Quality Control Service - Extensive Training Service - Tailor a Service Contract to suit your needs
BARISTA TRAINING
Unlock your coffee potential with the expertise of our professionally trained Barista! If you need coffee machine training or want to master latte art, our barista is more than happy to help. Don’t miss out on this chance to enhance your coffee skills—please leave your name and email along with your desired training date in the contact form to book your session. Once the training request is received, we will schedule your session and be in contact with you shortly.